Shipping policy
Shipping Policy
Effective Date: August 15, 2024
Fierce Graffiti, strive to ensure your order is delivered promptly and efficiently. Please review our shipping policy to understand how we handle shipping, delivery times, costs, and related matters.
1. Shipping Destinations
Domestic Shipping:
We ship to all locations within [Your Country].
International Shipping:
We offer international shipping to select countries. Please note that customs regulations, duties, and taxes vary by country, and the recipient is responsible for any additional charges.
2. Shipping Methods and Costs
Shipping Options:
We offer several shipping options, including standard, expedited, and express shipping. Shipping times and costs vary depending on the selected method and destination.
Shipping Costs:
Shipping costs are calculated based on the weight of your order, the shipping method selected, and the destination. Shipping costs will be displayed at checkout before you complete your purchase.
Free Shipping:
We offer free standard shipping on orders over 50.00 within the USA. Depending on the destination, free shipping may also be available on international orders over [amount].
3. Order Processing Time
Processing Time:
Orders are typically processed within [1-3] business days. During peak seasons or sales events, processing times may be slightly longer.
Order Confirmation:
Once your order is processed, you will receive an email confirmation with your order details and a tracking number.
4. Delivery Times
Domestic Delivery:
Standard shipping typically takes [3-7] business days.
Expedited shipping typically takes [2-3] business days.
Express shipping typically takes [1-2] business days.
International Delivery:
Delivery times for international orders vary depending on the destination and shipping method selected. Standard international shipping typically takes [7-21] business days, while expedited options may take [3-10] business days.
Delays:
While we strive to meet our estimated delivery times, please note that delays may occur due to unforeseen circumstances such as customs clearance, weather conditions, or carrier delays. Fierce Graffiti is not responsible for any shipping delays outside of our control.
5. Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order's progress through the shipping carrier's website.
6. Shipping Restrictions
PO Boxes and APO/FPO Addresses:
We ship to PO Boxes and APO/FPO addresses using standard shipping methods. However, expedited and express shipping options may not be available for these addresses.
Customs, Duties, and Taxes:
For international orders, customs duties, taxes, and fees are the responsibility of the recipient. These charges vary by country and are not included in the shipping cost at checkout. Please check with your local customs office for more information.
7. Lost or Damaged Shipments
Lost Shipments:
If your order is lost in transit, please contact us at [email/phone number], and we will assist you in filing a claim with the shipping carrier.
Damaged Shipments:
If your order arrives damaged, please take photos of the damaged packaging and items, and contact us within (48 hours) of delivery. We will work with you to resolve the issue.
8. Undeliverable Packages
Incorrect Address:
If a package is returned to us due to an incorrect or incomplete address provided by the customer, we will contact you to arrange re-shipment. Additional shipping charges may apply.
Unclaimed Packages:
If a package is unclaimed and returned to us, we will contact you for further instructions. Additional shipping charges may apply for re-shipment.
9. Contact Us
If you have any questions or concerns about our shipping policy, please contact our customer service team at: